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Look After My Bills Nightmare.

To save people the agony of having to deal with a future nightmare  with Look After My Bills and Utility Point please read their horrendous reviews on Trustpilot.                                  This is an email I received from Trustpilot this week.                                                People are reading your review!Hi Neil Milkins,You recently wrote a review on Trustpilot and it looks like people find it helpful.117 people have already read your review.                                                                                                       LOOK AFTER MY BILLS SHAMBLES.It is now 12 weeks since Look After My Bills without my knowledge or permission changed my energy provider from S.S.E. to Utility Point. Jacqueline Loughman promised me 9 weeks ago that they would resolve the matter within 14 days. A week ago their senior complaints manager Daniel promised me he would phone me on (29-12-20) and have the matter resolved. No phone call and no answer to my emails to him. In the meantime I am going to have a sky high electric and gas bill when this matter is resolved. It is near impossible to get a reply from them once you have emailed and phoned them and it is totally impossible to phone Utility Point as ALL their phone lines have been cut off. I have been on the phone and emailing 19 hours in total trying to sort this mess out. Anyone thinking of going with Look After My Bills or Utility Point please check their horrendous reviews on Trustpilot.

Neil Milkins ● 207d9 Comments ● 135d

A funny and serious note to local policing team

Just a funny email to our Community Policing team that highlights some very important issues.  Thank you Constable for your call yesterday and effective resolution.  I am impressed that you managed to do what every single officer over the last 16 years has failed to do though allbeit under a little duress from myself and reluctance from yourself, I am genuinely thankful and hope this will be the end of the matter, in your case at least, AND, that this will free up your time to be able to focus on the most important task of our "Community Policing".  I would have to rate your performance as a Two out of Five BUT, as I'm aware of the Complicated, Complex, Confusing, Capitulative, Combatant, Corrupt and Deceptive System of BULLSHIT that you have to go through each day just to be able to do your job, and that I have researched a little,  I would like to give you a 3.5 out of 5 review with just a few "Developmental Points" as below that you may like to think about OR discuss with your Superior.Responding in a Timely & Appropriate Manner - As the call took 6 days to resolve this seems to be a area for improvement.  As it was a VERY VERY simple call and the most basic function of the Policing system IS to prevent any breech of the peace I would have expected that this matter could have been dealt with far more simply and in a timely manner by just employing a little bit of Common Sense and our Common Law, at your Discretion..  This would have prevented such resources being thrown at such a simple call and prevented taking up your valuable time in having to travel all the way to Hammersmith to View CCTV Cameras which is not an effective use of your time.  I would urge you to trust yourself Constable and use your discretion as a stitch in time saves Nine. It may also preserve life and it could also prevent any future possible Civil actions being taken out against you Personally by members of Our Community who are also unhappy with the service that is currently being implemented by Our Policing Service. WIN/WINPrioritizing and Efficiency - As this was a simple call that "In Reality" COULD have been dealt with immediately but was not a serious offence such as the Murder on the ward that you informed me of I would draw your attention to the Franklin Covey Time Management system. It is a simple goal orientated style of Time Management that could help you to decide about how best you prioritise your "IMPORTANT" work..  As a Community Officer I believe that your role is to "Prevent Crime" so paying attention to the more minor issues is indeed just as important as paying attention to the Major issues such as the Murder that you mentioned and I do wonder (A LOT) if indeed these Major Crimes that we are witnessing are due to a lack of Preventative Policing or as I like to call it FAILURE TO UPHOLD COMMON LAW, ACCIDENTALLY AND ON PURPOSE WITH A VIEW TO CAUSING MORAL DECLINE IN OUR COMMUNITIES. Acting with Integrity - You did acknowledge and apologize for the delay in getting back to me, after I had to raise this delay with Sargent Noon via your complaints process and I thank you for that.  However you went on to say that this was due to the Murder that happened on the Ward the previous night, after your shift had finished?  This makes absolutely no sense and I was left feeling very perplexed.  I realize that you really do have a difficult job but would urge you please to be a little more truthful in your dealings as this will raise your sense of wellbeing.Acting like a Human Being - In informing me of this Murder that has happened on the Ward I must say that you sounded pleased to inform me?? Truly and Genuinely I did actually find this quite sinister.  We mourn deeply the deaths of Our Children that are currently being killed on our Streets and our thoughts are with the Families of both the Victim and the Murderer.  And I am very saddened that whatever training that you seem to have had prevents you from recognizing this loss in its true capacity and I genuinely do hope that you at lease make as much opportunity as possible outside of work to engage in Empathy building activities.Obviously Constable I am completely joking with you in an attempt to highlight very serious issues and If I do get a win from the cases that I shall be taking out against the officers that ignored my initial call I shall let you know as I shall be asking that they each give £100 to a Fund for the Victims of the Rotherham Abuse Scandal that was facilitated by our Police. As the Victims of this crime have been let down by our National Health Service AND Government and they have to pay privately for treatment which they cannot afford as they are left traumatised with no means to be able to pay for the treatment that they need.  You may want to match this as an act of generosity.

Miss Caroline Kelly ● 164d0 Comments ● 164d