H&F Council to Open New King Street Service Centre This Month
As staff move out of Town Hall ahead of long planned redevelopment
Hammersmith & Fulham Council is planning to open a new customer service centre this month at 145 King Street, a few yards east of Hammersmith Town Hall.
The opening comes as council staff are on the move to temporary new offices, ahead of the long planned redevelopment of the Town Hall and the Western end of King Street.
That means instead of visiting the town hall, residents will find the council's customer service teams at the new one-stop service centre, which will provide a single location for the following services:
housing
adult social care
children’s services
roads and transport
parking
planning
council tax
employment support
benefits and financial advice.
Meanwhile, the register office for births, deaths and marriages relocated to the Clockwork building in Beavor Lane, Hammersmith on Thursday 1 August. The council's electoral services team is also set to relocate to the Clockwork building soon.
"Our new service centre is being redesigned to provide a much more pleasant and efficient experience for our residents," says Cllr Sue Fennimore, Deputy Leader of H&F Council.
"Most people now go online to access services, but for some that isn’t an option. Our new service centre recognises that some families have complex needs or would like to talk to our staff in person. The new centre will make that an easier, quicker and more pleasant experience."
H&F Council says the refurbishment of the town hall will help it save money and keep council tax bills the third lowest in the country and adds that, with property prices the third highest in the country, reducing the costs of office space makes sense.
The aim of what the council is calling a new civic campus is to breathe new life into the western end of King Street. The plans include a new cinema, new 'genuinely affordable' homes and office space for start-up businesses.
The project was given the go ahead in February this year. You can read the full details here.
Most council staff are relocating during the works to temporary office space at 3 Shortlands in Hammersmith Broadway or the Clockwork building in Beavor Lane.
However, the council’s postal address remains the same: Hammersmith Town Hall, King Street, London W6 9JU.
August 2, 2019
August 2, 2019