A new home that offers a community feel, access to open green open space and good connections – one couple tell us how they believe they have discovered one of west London’s hidden gems

For one couple in their early thirties, a development built around a sense of community along with a strong focus on design were high on the wish list, as they commenced their search for a new build home that would be their first property purchase together.

After having looked at a number of developments in west London, Jeremiah Mahadevan and his wife Shaleni Vellayappan were first attracted to Brentford Lock West because of its impressive architecture and the sense of community that forms a central focus for this development.

Jeremiah Mahadevan said: “Two things that really mattered to us when looking to purchase our first home together were design and community – both of which Brentford Lock West has in abundance. What really struck us about the scheme is the level of care that has gone into the design, architecture and planning. Having read up on the history of the development, it was clear that this project came about with the backing of the people of Brentford, taking into account the character of the location and the needs of the local community.

“We also liked the fact that the marketing materials and the various schemes available to assist purchasers seemed to be geared towards attracting owner-occupiers, who will have a long-term stake in the area. The goal of the whole project seems to be to create a neighbourhood rather than just a development, and that really appealed to us.”

One of west London’s hidden gems

Having previously lived in neighbouring Kew Bridge, Jeremiah was familiar with the Brentford area and all that this up and coming town has to offer. With a significant regeneration project taking place here and with access to such a wide variety of retail and leisure facilities, all located close by, the couple are confident that they have made a sound investment for the future.

Shaleni added: “As far as we’re concerned, Brentford truly is one of London’s hidden gems – it’s quiet and leafy, with great walking and cycling to be had by the river and canals. What’s more, along with a growing selection of its own gastro pubs and places to eat out and socialise, it’s located so close to areas such as Kew and Chiswick, which means there’s loads of choice on your doorstep.

“While we were initially a little nervous of buying off-plan, being able to see our new home gradually take shape has been really exciting. This, coupled with all the regeneration taking place in Brentford and reports that suggest the property market is fast improving has given us the reassuranceDecember 5, 2013;

Home buying schemes that make owning a property in London a reality for first time buyers

While the couple commenced their property search for a two bedroom home in London, after viewing a wide range of properties, they quickly resigned themselves to a one bedroom apartment. However, after visiting Brentford Lock West and learning about the various schemes in place, designed to assist them onto the housing ladder, the couple were delighted to discover that purchasing a two bedroom property could become a reality after all.

Jeremiah added: “We really didn’t think that it would be possible for us to afford a two bedroom apartment, certainly not in London. However, when we visited Brentford Lock West, we were introduced to a number of schemes, designed to assist with our purchase. We were really excited to discover that we could in fact afford a two bedroom home, which will just give us so much more space and flexibility and will allow us to stay in our first home for longer.

“We love the large open plan living space and our balcony, which gives us a direct view of the canal. The quality of the interior fixtures and fittings included as standard are also a big plus for us.

“For us, Brentford offers the best of both worlds - we are in a green and leafy area that feels like it’s outside of London, while being in zone four with easy access into central London and the surrounding towns and boroughs.”

Reaching new heights in customer service

In addition to being very happy with their property purchase, the couple have been impressed with the high level of service they have received from the sales team on site, which has helped to enhance their overall buying experience.

Jeremiah added: “The sales team have been brilliant – they are always friendly and very accommodating. They have never resorted to high-pressure tactics but instead have always taken the time to follow up any of our queries and address any of our questions quickly and efficiently, both before and after we committed to buying.

“Only the other week when we were out shopping for a bed we were dithering because we weren’t sure whether the one we liked would match the fitted wardrobe in our master bedroom. We got in touch with the sales office then and there and they were kind enough to take some photos of their sample wardrobe doors and e-mail them to us right away - just one example of how they have gone above and beyond to provide a high level of customer service.”

The Sales and Marketing Suite is open daily, 10am – 5pm. Buyers can book an appointment now by calling the Brentford Lock West sales team at Stubbings Property Marketing on 0208 569 7449, emailing brentford@isis.gb.com or visiting www.brentfordlockwest.co.uk

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